Company Workers

Ohio History

NCR Workers Assembling Cash Registers

And last, but not least: the workers themselves. NCR was not a typical factory environment. Mr. Patterson was convinced that happy workers made better machines. After a return of $50,000 worth of defective cash registers in 1894, he began a reform that began with building larger working areas with lots of window for light. The company also offered employee benefits like cheap meals, health care, and a library—revolutionary for its time. The National Cash Register Co. became very successful with these changes, and I think it’s still in business today.